Skip to content

How long does it take for a delivery to appear in Deliveries?

Deliveries you've sent to us should display as close to real-time as possible. You should expect to be able to search your products shortly after you have dropped them onto our delivery server.

Redeliver the product if you are unable to locate the delivery after 3 hours to make sure there are no SFTP connection issues. Please also confirm you are searching using the correct Batch ID and/or Primary Release ID.

If the issue persists, please reach out to the Content Provider Operations team.