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Music FAQ

Questions on DDEX


Artwork and Audio Specifications


How to Find Spotify URI


Explicit Content and Parental Warnings


Why hasn’t your new release gone live on release date?


Why's your music still live after you sent a takedown?


You delivered a Takedown and it’s not in Spotify for Music Providers


You want to deliver music as a prerelease or Waterfall release


Your release is not in Spotify for Artists?


Can you deliver music content in Dolby?


Becoming a licensed provider and delivering to Spotify


How do you deliver your content via a Delivery Platform?


Delivery Platform wanting to deliver for a new Provider


How to add/remove SSH Keys from your delivery feed


How do you look for information related to Uplink?


How do you change delivery solutions?


Need help with a Catalog Migration


Bulk delivery of new Inserts to Spotify


Bulk delivery of updates to your catalog


What music genres does Spotify support?


Your music release has the wrong number of tracks


Tracks don’t sound right on Spotify


Cover art doesn’t look right on Spotify


Release doesn't look correct on Spotify


Release is on Spotify but it’s not live in some territories


Delivered an incorrect ISRC?


Additional Artist roles on Classical Music releases


What music releases are eligible for the ‘Latest Release’ section?


My music isn't showing under the 'Albums', 'Singles and EPs', 'Compilations' section of my artist's page.


Why's my music release appearing as ‘Various Artists’ instead of the listed product-level artists?


Artist’s name is wrong, how to correct


Merge Artist pages for duplicate pages


How to delete an Artist page


Why's a track not in the Artist’s Popular section?


Track isn't impacting Monthly Listeners on the Artist Page


Getting Access to Spotify for Artists


Why isn't your music live on Spotify anymore?


How can you upgrade your XML Version to deliver music content?


What if you are having an issue connecting to SFTP drop zone to deliver music content?


How to add/remove SSH Keys from your delivery feed


How do you deliver your content via a Delivery Platform?


What if you're interested in delivering music directly to Spotify via SFTP?


What if you want to rush a music release live ASAP and/or outside of the SLG?


Upload a profile picture to an Artist page?


Can't find an Artist Page in Search


How long does an update take to process


How to add Lyrics


How to check if a release is ok


Delivery Advice for Campaigns


‘Featured Artist’ in a product or track title


Unable to find a release in search


What artist roles are considered for the ‘Credits’ section


Two or more releases grouped together


How does track-linking work?


Will a track’s play count expire if it is taken down and re-uploaded?


Need help with Analytics


Need help with Release Radar


Who can help me with playlisting?


How can you upload Canvas?


Need help with Merch


Query about delivering Spotify XML


How can we deliver a timed release?


How to deliver ISNI?


Release is not appearing in 'Appears On' section


I have a query about compound artists


Need help with wrong artist mapping


Spoken Word Audio guidelines


API Enquiries


Query about Language of Performance Support


Query about concert information


How do you access the Spotify Artist Watchlist?


How to fix Noise Content